Privacy policy

Privacy Policy

Last Updated: [June 25, 2026]

At ZOJAY ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit www.zojayworld.com, make a purchase, or otherwise interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

ZOJAY is a premium fashion brand inspired by African heritage and designed for modern living.

Website:
www.zojayworld.com

Email:
info@zojayworld.com

2. Information We Collect

We may collect the following information when you use our website.

Personal Information

This may include:

Name
Email address
Telephone number
Shipping address
Billing address
Payment information (processed securely by our payment providers)
Order history

We do not store your payment card information.

Automatically Collected Information

When you visit our website, we may automatically collect information such as:

IP address
Browser type
Device information
Operating system
Website usage
Pages visited
Time spent on our website
Referral source

This information helps us improve our website and customer experience.

3. How We Use Your Information

We use your information to:

Process and fulfil your orders.
Deliver your purchases.
Communicate with you about your orders.
Respond to customer enquiries.
Improve our website and services.
Detect fraudulent transactions.
Comply with legal obligations.
Send marketing communications where you have chosen to receive them.

4. Marketing Communications

If you subscribe to our newsletter or choose to receive marketing emails, we may send you:

New collection announcements
Product launches
Promotions
Exclusive offers
Brand updates

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us.

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your preferences.
Analyse website traffic.
Improve website performance.
Provide personalised content.
Measure advertising performance.

You can control or disable cookies through your browser settings.

Please note that disabling cookies may affect certain website features.

6. Sharing Your Information

We never sell your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

Shopify (our ecommerce platform)
Payment providers
Shipping and courier companies
Email service providers
Analytics providers
Advertising platforms such as Meta and Google

These providers only receive the information necessary to perform their services.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While no online system can be completely secure, we continually work to protect your information.

8. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders.
Comply with legal obligations.
Resolve disputes.
Maintain business records.

When your information is no longer required, it will be securely deleted or anonymised.

9. Your Rights

If you are located in the European Economic Area (EEA), the United Kingdom or other jurisdictions with similar privacy laws, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your data.
Restrict processing.
Object to certain processing activities.
Request a copy of your information.
Withdraw consent for marketing communications.

To exercise any of these rights, please contact us using the details below.

10. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will delete it promptly.

11. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

12. International Data Transfers

Some of our service providers may process your information outside Ireland or the European Economic Area.

Where this occurs, we take appropriate measures to ensure your personal information remains protected in accordance with applicable data protection laws.